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Frequently Asked Questions
Answers to common questions about Kannexus and our AI employees.
Is this just another chatbot?
Nope—this goes way beyond chat. Kannexus's AI Employees can manage conversations across voice, SMS, and web, plus automate reviews, funnel actions, and CRM updates. It’s a full-service automation suite.
Can it collect payments or book appointments?
Yes, with the right integrations. It can guide customers through booking flows, send payment links, and even confirm appointments—all while syncing with your calendar or CRM.
Can the Voice AI employee talk to my customers on the phone?
Yes! The Voice AI feature allows your AI employee to answer inbound call, speak naturally, collect information, and even send follow up text. It's designed to sound human while staying on brand.
Can I customize how my AI employee sounds and responds?
Yes! You can choose the voice, tone, and even the personality. We make sure your AI Employee feels like a natural extension of your brand.
Is it hard to set up the AI employees in my business?
Not at all. We handle the heavy lifting—from voice scripts to workflow design—so you can focus on running your business. Most clients are up and running in days, not weeks.
Is my customer data safe with AI Employees?
Yes—security is a top priority. Kannexus's AI Employees operate within encrypted systems and follow best practices for data protection. For businesses in healthcare or wellness, we also offer HIPAA-compliant setups, ensuring your AI Employee meets strict privacy standards for handling sensitive patient information. Your data stays protected, your reputation stays intact.
